Terms of service
OVERVIEW
Welcome to Khy Hair. The terms “we,” “us,” and “our” refer to Khy Hair. Khy Hair operates this online store and website, including all related information, content, features, tools, products, and services provided through the website (collectively, the “Services”).
Khy Hair is powered by Shopify, which enables us to provide the Services to you.
By visiting, browsing, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service (“Terms”), together with any policies referenced in these Terms, including our Privacy Policy and Refund & Exchange Policy.
Please read these Terms carefully before using our Services. If you do not agree to these Terms, please do not access or use our website.
SECTION 1 — ACCESS AND ACCOUNT
By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you are using the Services with the consent of a parent or legal guardian where permitted by law.
When placing an order, you may be asked to provide information including your name, email address, billing information, payment information, shipping address, and other information necessary to complete your purchase.
You agree that all information you provide is accurate, current, and complete and that you will update your information when necessary.
If you create an account with Khy Hair, you are responsible for maintaining the confidentiality of your account credentials and for activity occurring under your account.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to accurately display and describe our products. However, colors, textures, patterns, and other product characteristics may appear differently depending on your device, screen settings, lighting, photography, and other factors.
For hair products, natural variations in texture, color, density, curl pattern, and appearance may occur. These variations do not necessarily indicate a defect.
Product descriptions, availability, pricing, and other information may be updated or changed at any time without notice.
We reserve the right to discontinue products, limit quantities, or refuse an order where permitted by law.
SECTION 3 — ORDERS
When you place an order through our website, you are submitting a request to purchase the products in your order.
Khy Hair reserves the right to accept, decline, cancel, or limit an order for reasons including product availability, pricing or listing errors, suspected fraudulent activity, or other legitimate business reasons.
Your order is not considered accepted until payment has been successfully processed and your order has been confirmed.
Please review your order carefully before submitting it. Once an order has been processed or shipped, we may be unable to accommodate cancellation requests.
If we cancel or make a significant change to an order, we will make reasonable efforts to notify you using the contact information provided with your order.
Purchases are subject to our Refund & Exchange Policy.
SECTION 4 — PRICES AND BILLING
All prices displayed on our website are subject to change without notice.
The price charged for your purchase will generally be the price displayed at the time your order is placed, as reflected in your order confirmation.
Unless otherwise stated, prices may not include applicable taxes, shipping charges, customs duties, or import fees.
Promotions, discounts, and special offers may be subject to additional terms. Where the terms of a promotion conflict with these Terms, the promotional terms will apply to that promotion.
You agree to provide accurate and complete billing and payment information and to update that information when necessary.
By submitting payment information, you represent that you are authorized to use the payment method provided.
SECTION 5 — SHIPPING AND DELIVERY
Khy Hair ships orders according to the shipping information and processing times stated on our website and in our Shipping Policy.
Shipping and delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
We are not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, transportation disruptions, incorrect or incomplete shipping information, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information at checkout.
For international orders, the customer may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.
For additional information, please review our Shipping Policy.
SECTION 6 — INTELLECTUAL PROPERTY
All content available through the Services, including the Khy Hair name, logo, trademarks, product names, photographs, graphics, videos, written content, designs, and overall presentation of the website, belongs to Khy Hair or its licensors and is protected by applicable intellectual property laws.
You may access and use our website for personal or legitimate business-shopping purposes.
You may not copy, reproduce, modify, distribute, publish, sell, create derivative works from, or commercially exploit our content without our prior written permission.
You may not use the Khy Hair name, logo, trademarks, photographs, or other brand assets in a manner that suggests an unauthorized relationship, sponsorship, endorsement, or affiliation with Khy Hair.
All rights not expressly granted under these Terms are reserved by Khy Hair.
SECTION 7 — THIRD-PARTY SERVICES AND TOOLS
Our website may use third-party services, applications, payment processors, social media integrations, shipping providers, review platforms, or other tools.
These third-party services may have their own terms and privacy policies. Your use of those services may be subject to the terms established by the applicable third party.
Khy Hair is not responsible for the independent operation, availability, policies, or practices of third-party services.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to websites or services operated by third parties.
These links may be provided for convenience, information, or functionality. Khy Hair does not control or guarantee the accuracy, availability, security, or practices of third-party websites.
If you choose to access a third-party website, you do so at your own discretion and risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Khy Hair is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Khy Hair.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Khy Hair, including any injury, damage, or loss resulting from purchased products and services.
You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Khy Hair.
SECTION 10 — PRIVACY
Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Because our website is powered by Shopify, Shopify may also collect and process information relating to your use of our website in accordance with Shopify’s applicable policies.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
SECTION 11 — CUSTOMER REVIEWS, PHOTOS, VIDEOS AND FEEDBACK
If you voluntarily submit a review, photograph, video, testimonial, social media post, comment, or other content to Khy Hair or tag Khy Hair in content that you submit for potential feature or reposting (“Customer Content”), you represent that you have the right to provide that content.
By voluntarily submitting Customer Content directly to Khy Hair for consideration, you grant Khy Hair a non-exclusive, royalty-free license to reproduce, display, repost, publish, and share that Customer Content in connection with Khy Hair’s marketing, social media, website, advertising, and promotional activities.
We may choose whether or not to publish, repost, or remove Customer Content.
You remain responsible for the content you submit and may not submit content that infringes another person’s rights or contains unlawful, fraudulent, abusive, or misleading material.
SECTION 12 — ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.
We reserve the right to correct errors, update information, cancel orders, or make changes to the Services when information is inaccurate, including after an order has been submitted.
SECTION 13 — PROHIBITED USES
You may use our Services only for lawful purposes.
You may not use the Services to:
- Violate applicable laws or regulations;
- Infringe the intellectual property or other rights of Khy Hair or another party;
- Harass, threaten, abuse, defame, or harm another person;
- Submit false, fraudulent, or misleading information;
- Upload or transmit malicious code, viruses, or other harmful material;
- Attempt to gain unauthorized access to our website, systems, accounts, or security features;
- Scrape, copy, or systematically collect content from our website without permission;
- Impersonate another person or entity;
- Interfere with the operation or security of our Services; or
- Engage in any activity that may harm Khy Hair, Shopify, our customers, or the functionality of the Services.
We reserve the right to suspend or terminate access to our Services where permitted by law if these Terms are violated.
SECTION 14 — AUTOMATED ACCESS AND AGENTS
You may not use automated systems, bots, scraping tools, or autonomous or semi-autonomous software to access, interact with, or collect information from our Services in a manner that violates these Terms or bypasses technical restrictions.
We may restrict or block automated access to our Services where appropriate.
SECTION 15 — TERMINATION
We may suspend or terminate your access to the Services where permitted by law if you violate these Terms or engage in activity that may harm Khy Hair, our customers, or our Services.
Any obligations that by their nature should continue after termination will remain in effect, including provisions concerning intellectual property, customer content, disclaimers, limitations of liability, indemnification, and governing law.
SECTION 16 — DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
Khy Hair does not guarantee that the website or Services will always be uninterrupted, secure, timely, or error-free.
To the fullest extent permitted by applicable law, Khy Hair disclaims warranties that are not expressly stated in these Terms.
Nothing in these Terms is intended to exclude or limit any warranty, right, or protection that cannot legally be excluded or limited under applicable law.
SECTION 17 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Khy Hair and its owners, employees, contractors, service providers, affiliates, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services or products purchased through the Services.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
SECTION 18 — INDEMNIFICATION
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Khy Hair and its owners, employees, contractors, service providers, affiliates, and licensors from claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms, your unlawful use of the Services, or your violation of another person’s rights.
SECTION 19 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in effect.
SECTION 20 — WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with the policies and other documents referenced herein, constitute the agreement between you and Khy Hair regarding your use of the Services and supersede prior agreements or communications concerning the Services.
SECTION 21 — ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
Khy Hair may assign or transfer its rights and obligations under these Terms where permitted by law.
SECTION 22 — GOVERNING LAW
These Terms and any disputes arising from your use of the Services or purchase of products from Khy Hair will be governed by the laws of [STATE], without regard to conflict-of-law principles.
Any legal proceedings will be brought in the applicable courts located in [COUNTY, STATE], unless otherwise required by applicable law.
SECTION 23 — HEADINGS
The headings used in these Terms are provided for convenience and do not affect the meaning or interpretation of any provision.
SECTION 24 — CHANGES TO THESE TERMS
You can review the most current version of these Terms at any time on this page.
Khy Hair reserves the right to update, modify, or replace these Terms by posting an updated version on our website.
Any material changes will be communicated as required by applicable law. Your continued use of the Services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms may be directed to:
Khy Hair
Email: hello.khyhair@gmail.com
Phone: +1
Business Address: 3800 Inverrary Blvd, Lauderhill, FL 33319